Instagram tests hiding Like counts globally


Instagram is making Like counts private for some users everywhere. Instagram tells TechCrunch the hidden Likes test is expanding to a subset of users globally. Users will have to decide for themselves if something is worth Liking rather than judging by the herd. The change could make users more comfortable sharing what’s important to them without the fear of people seeing them receive an embarrassingly small number of likes.

Instagram began hiding Likes in April in Canada and then brought the test to Ireland, Italy, Japan, Brazil, Australia and New Zealand in July. Facebook started a similar experiment in Australia in September. Instagram said last week the test would expand to the US, but now it’s running everywhere to a small percentage of users in each country

Instagram wants its app to be a place people feel comfortable expressing themselves, and can focus on photos and videos they share rather than how many Likes they get, a spokesperson tells TechCrunch. Users can still see who Liked their own posts by tapping on the Likers list, but they won’t see a count anywhere — they’d have to count the names manually.

Still, the expansion raises concerns that the test could hurt influencers and creators after a study by HypeAuditor found many of them of various levels of popularity lost 3% to 15% of their Likes in countries where Instagram hid the counts.

Instagram tells me it understands Like counts are important to many creators, and it’s actively working on ways that creators will be able to communicate their value to partners. Since Like counts won’t be public, influencer marketing agencies must rely on self-reported screenshots from creators.

Now without even privately visible counts, agencies won’t be able verify a post got enough engagement to warrant payment. Creators could also photoshop their documentation to get undue rewards. Instagram may need to offer some sort of private URL or API creators can share with agencies that reveals Like counts.

Instagram CEO Adam Mosseri said last week that “We will make decisions that hurt the business if they help people’s well-being and health”. Hidden Like counts might reduce overall ad spend on Instagram if businesses feel its less important to rack up engagement and look popular. But it might also shift spend from influencer marketing that goes directly into the pockets of creators towards official Instagram ads, thereby earning the company more money.

An Instagram spokesperson provided this statement to TechCrunch: “Starting today, we’re expanding our test of private like counts to the rest of the world beyond Australia, Brazil, Canada, Ireland, Italy, and New Zealand. If you’re in the test, you’ll no longer see the total number of likes and views on photos and videos posted to Feed unless they’re your own. While the feedback from early testing has been positive, this is a fundamental change to Instagram, and so we’re continuing our test to learn more from our global community.”

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